Service is everything in the hospitality industry and we have the same attitude when it comes to putting our products in your rooms. To ensure a pleasant and consistent level of service for your guests, Golden Tree's knowledgeable and friendly customer service people are available toll free, 24 hours a day, 365 days a year. In the event one of our products stops working, Golden Tree can dispatch a trained technician to arrive within hours, seven days a week, and anywhere in the USA including Alaska, Hawaii, and Puerto Rico.